Remember when you used to be able to just pick up the phone and quickly get an answer from a live person to your urgent question? Interestingly enough, CrandallMenus is the only senior dining menu program still offering this level of support – at no additional cost.
You can always e-mail questions, chat, attend live webinars, or watch prerecorded training videos—if you prefer—we just want you to know that we are here to help you make the most of your CrandallMenus subscription.
“Every time we have had a concern or a question, their team has been willing to sit down with us and help us create solutions. We look forward to continuing to find ways to work with the Crandall team so the dining experience in our communities can be the best it can be!"
One of the biggest benefits of unlimited training and support is when a community has employee turnover in the foodservice department. It does not cost you anything for a new employee to attend a start-up training or to call with questions. We will work quickly to have new staff up to speed right away.
If you find yourself in a situation where multiple communities are starting CrandallMenus at the same time, the Crandall support team will customize a series of onboarding sessions to take advantage of economies of scale and any unique training opportunities and needs.